PRIVACY POLICY

Last Updated: July 2025

Fortunetic Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit www.prizerunners.com ("Website") or interact with our services.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant legislation.

1. Who We Are

  1. Company: Fortunetic Limited
  2. Website: www.prizerunners.com
  3. Company Number: 16509353
  4. Registered Address: 4 Parkside Court, Greenhough Road, Lichfield, WS13 7FE
  5. Data Protection Contact: support@prizerunners.com

2. Information We Collect

We may collect and process the following categories of personal data:

  1. Identity Data: Full name, date of birth.
  2. Contact Data: Email address, telephone number, postal address.
  3. Account Data: Username, password, preferences.
  4. Transaction Data: Payment details (via third-party processors), purchase history.
  5. Technical Data: IP address, browser type, device type, operating system.
  6. Usage Data: Information about how you use our Website and services.
  7. Marketing Data: Your preferences for receiving marketing communications.

We may also collect data from third parties (e.g. analytics providers like Google, payment providers).

3. How We Use Your Information

We process your personal data for the following purposes:

  1. To create and manage your account.
  2. To process your competition entries and payments.
  3. To communicate with you about your account, entries, and competition results.
  4. To send you marketing communications where permitted by law or with your consent.
  5. To improve our Website and services through analytics and feedback.
  6. To detect and prevent fraud or misuse of our Website.
  7. To comply with legal obligations.

We will only process your data when we have a lawful basis, including:

  1. Performance of a contract
  2. Legal obligation
  3. Legitimate interest
  4. Consent

4. Sharing Your Data

We may share your data with:

  1. Payment processors
  2. IT and hosting providers
  3. Analytics providers
  4. Customer Relationship Management platforms
  5. Regulatory authorities if required by law.

We never sell your personal data to third parties.

5. International Data Transfers

Some third-party service providers may be located outside the UK. In such cases, we ensure your data is protected with appropriate safeguards, such as Standard Contractual Clauses or equivalent measures.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

  1. Account data: retained while your account is active and up to 12 months after last activity
  2. Transaction data: retained for up to 7 years for tax compliance
  3. Marketing data: until you opt-out

7. Your Rights

You have the following rights regarding your personal data:

  1. Access: Request access to your data
  2. Correction: Request correction of inaccurate data
  3. Erasure: Request deletion of your data ("right to be forgotten")
  4. Restriction: Request restriction of processing
  5. Objection: Object to certain processing activities
  6. Portability: Request data transfer to another provider
  7. Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise your rights, contact us at: support@prizerunners.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) via:

www.ico.org.uk

8. Data Security

We take appropriate technical and organisational measures to secure your personal data against unauthorised access, loss, or disclosure. These include encryption, access controls, and secure servers.

9. Marketing Communications

If you have opted in, we may send you updates and promotional offers. You can unsubscribe at any time by following the link in our emails or contacting us.

10. Cookies

We use cookies and similar technologies to enhance your experience. For more details, see our Cookies Policy.

11. Third-Party Links

Our Website may include links to third-party sites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our Website with the updated date.

13. Contact Us

If you have questions about this Privacy Policy or how we use your data, contact:

Fortunetic Limited

Email: support@prizerunners.com